We are always looking for ways to improve the service we deliver to our veterinary practies. We welcome your feedback on the VetCheck 24/7 service and/or the Medechat platform.
For General enquiries or to speak to a VetCheck 24/7 Nurse, please call the Main line on
+61 3 8644 6104 (Australia) or +64 9 801 8645 (NZ).
For all practice support including after hours vet roster updates and changes contact:
Kate Simon-Menasse
Phone: 1800 225 226
Email: clinicsupport@medechat.com.au
For urgent issues call our Direct Vet Line on:
+61 3 8644 6105 (Australia) or +64 800 576 962 (NZ)
to be placed at the top of our queue to speak to a vet nurse.
SMS (Australia only): 0485 868 640
SMS nurses for roster updates or instructions.
Sales Support Grant Stutsel
Phone: 1300 361 469
Email: manager@medechat.com.au
Accounts Mel Plant
Phone: 1300 363 795
Email: accounts@medechat.com.au
Marketing Lisa Simpson
Email: marketing@medechat.com.au
Technical Support Alex Counsell
Email: alex@medechat.com.au
Director Moss Siddle
Email: moss@medechat.com.au