Terms & Conditions

The information contained in this website has been prepared solely for the purpose of providing general information about Medechat, their partners and the services offered by them.

Whilst every effort has been made to ensure that the information provided is accurate, it does not constitute any form of advice, recommendation, representation, endorsement or arrangement by Medechat.

The information presented is believed to be reliable but it is subject to change at any time without notice. Medechat do not guarantee its completeness or accuracy. By accessing this website you agree that Medechat will not be liable for any direct, indirect or consequential loss arising from the use of the information and material contained in this website or from your access of other material on the internet via web links from this site.

The copyright in the material contained in this website belongs to Medechat. Any person may copy any part of this material, subject to the following conditions:

• The material may be used only for non-commercial purposes;
• The copies must retain any copyright or other intellectual property notices contained in the original material;
• The products described in this website may be the subject of other intellectual property rights reserved by Medechat or other third parties. No licence is granted in respect of those intellectual property rights;
• Images, pictures, videos, logos and graphics on this site are protected by copyright and may not be reproduced or appropriated in any manner without written permission of their respective owner(s).

Terms and Conditions Enquiries

Email: admin@medechat.com.au
Phone: 0438 011 321

Contact Us

For General enquiries or to speak to a VetCheck 24/7 Nurse, please call the Main line on
+61 3 8644 6104 (Australia) or +64 9 801 8645 (NZ).

Incoming calls from our nurses will show as +61 3 8644 6104

Practice Coordination & Support

For all practice support including after hours vet roster updates and changes contact:

Kate Simon-Menasse
Phone: 1800 225 226
Email: clinicsupport@medechat.com.au

After Hours Support

For urgent issues call our Direct Vet Line on:

+61 3 8644 6105 (Australia) or +64 800 576 962 (NZ)
to be placed at the top of our queue to speak to a vet nurse.

SMS (Australia only): 0485 868 640
SMS nurses for roster updates or instructions.

Other Contacts

Sales Support Grant Stutsel
Phone: 1300 361 469
Email: manager@medechat.com.au

Accounts Mel Plant
Phone: 1300 363 795
Email: accounts@medechat.com.au

Marketing Lisa Simpson
Email: marketing@medechat.com.au

Technical Support Alex Counsell
Email: alex@medechat.com.au

Director Moss Siddle
Email: moss@medechat.com.au