VetCheck 24/7

If you are using the VetCheck 24/7 option with Medechat, below is a sample Email, Facebook Post and Instagram Post that you can download and use to communicate with your clients that you offer this service. Your clients will need to register for your Medechat to use the service and they can access the VetCheck support line via your diverted after hours number.

There are versions for offering after hours as a new service and also if you already offer after hours but are changing to VetCheck 24/7 (a & b versions).

Download our 'Client Communications Guide' which will walk you through how to use all the Assets provided.

Email Communications

Click on to download the assets required.

VetCheck Email

Email Head 1

Use with text
vetcheck-email.docx

VetCheck Email

Email Head 2

Use with text
vetcheck-email.docx

VetCheck Email

Email Head 3

Use with text
vetcheck-email.docx

VetCheck Email

Email Head 1a

Use with either text
vetcheck-email-a.docx
vetcheck-email-b.docx

VetCheck Email

Email Head 2a

Use with either text
vetcheck-email-a.docx
vetcheck-email-b.docx

VetCheck Email

Email Head 3a

Use with either text
vetcheck-email-a.docx
vetcheck-email-b.docx

VetCheck Email

Email Head 1b

Use with either text
vetcheck-email-b.docx
vetcheck-email-c.docx

VetCheck Email

Email Head 2b

Use with either text
vetcheck-email-b.docx
vetcheck-email-c.docx

VetCheck Email

Email Head 3b

Use with either text
vetcheck-email-b.docx
vetcheck-email-c.docx

Text
vetcheck-email.docx

Text
vetcheck-email-a.docx

Text
vetcheck-email-b.docx

Text
vetcheck-email-c.docx

Social Posts

Click on to download the assets required.

VetCheck Facebook

Social 1

Use with text
vetcheck-social.docx

VetCheck Facebook

Social 2

Use with text
vetcheck-social.docx

VetCheck Facebook

Social 3

Use with text
vetcheck-social.docx<

VetCheck Facebook

Social 1a

Use with either text
vetcheck-social-a.docx
vetcheck-social-b.docx

VetCheck Facebook

Social 2a

Use with either text
vetcheck-social-a.docx
vetcheck-social-b.docx

VetCheck Facebook

Social 3a

Use with either text
vetcheck-social-a.docx
vetcheck-social-b.docx

VetCheck Facebook

Social 1b

Use with either text
vetcheck-social-b.docx
vetcheck-social-c.docx

VetCheck Facebook

Social 2b

Use with either text
vetcheck-social-b.docx
vetcheck-social-c.docx

VetCheck Facebook

Social 3b

Use with either text
vetcheck-social-b.docx
vetcheck-social-c.docx


Text
vetcheck-social.docx

Text
vetcheck-social-a.docx

Text
vetcheck-social-b.docx

Text
vetcheck-social-c.docx

Contact Us

For General enquiries or to speak to a VetCheck 24/7 Nurse, please call the Main line on
+61 3 8644 6104 (Australia) or +64 9 801 8645 (NZ).

Incoming calls from our nurses will show as +61 3 8644 6104

Practice Coordination & Support

For all practice support including after hours vet roster updates and changes contact:


Kate Simon-Menasse
Phone: 1800 225 226
Email: clinicsupport@medechat.com.au


After Hours Support

For urgent issues call our Direct Vet Line on:

+61 3 8644 6105 (Australia) or +64 800 576 962 (NZ)
to be placed at the top of our queue to speak to a vet nurse.


SMS (Australia only): 0485 868 640
SMS nurses for roster updates or instructions.

Other Contacts

Sales Support Grant Stutsel
Phone: 1300 361 469
Email: manager@medechat.com.au

Accounts Mel Plant
Phone: 1300 363 795
Email: accounts@medechat.com.au

Marketing Lisa Simpson
Email: marketing@medechat.com.au

Technical Support Alex Counsell
Email: alex@medechat.com.au

Director Moss Siddle
Email: moss@medechat.com.au