Welcome to the
Medechat User Guides

There are three different users of the Medechat platform, Practice Manager, Vet and Pet Owner.

Each will have their own login and what they see and how they use it will be different for each user type. Below are the links to the three user guides for each type. Please share the links with your vets and pet owners. They will not have access to this site, just the user guide designed for them.



If you need any additional assistance, email manager@medechat.com.au


Contacts for Veterinary Practices

For clinic support with Medechat please email nurses@medechat.com.au or call your Clinic Support Manager on 1300 225 226.

General Medechat support for your clients email nurses@medechat.com.au

Medechat Support

Clinic Support Manager

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Other Contacts

Accounts Mel Plant
Phone: 1300 363 795
Email: accounts@medechat.com.au

Marketing Lisa Simpson
Email: marketing@medechat.com.au

Technical Support Alex Counsell
Email: alex@medechat.com.au

Director Moss Siddle
Email: moss@medechat.com.au