To help you on board your clients as quickly as possible we have written an email communication for you to adapt as you wish and send to your clients. This will explain what Medechat is, how they can get on board, how easy it is to use and what the benefits are to them. There is also an email header for you to use.
Download our 'Client Communications Guide' which will walk you through how to use all the Assets provided.
For General enquiries or to speak to a VetCheck 24/7 Nurse, please call the Main line on
+61 3 8644 6104 (Australia) or +64 9 801 8645 (NZ).
For all practice support including after hours vet roster updates and changes contact:
Kate Simon-Menasse
Phone: 1800 225 226
Email: clinicsupport@medechat.com.au
For urgent issues call our Direct Vet Line on:
+61 3 8644 6105 (Australia) or +64 800 576 962 (NZ)
to be placed at the top of our queue to speak to a vet nurse.
SMS (Australia only): 0485 868 640
SMS nurses for roster updates or instructions.
Sales Support Grant Stutsel
Phone: 1300 361 469
Email: manager@medechat.com.au
Accounts Mel Plant
Phone: 1300 363 795
Email: accounts@medechat.com.au
Marketing Lisa Simpson
Email: marketing@medechat.com.au
Technical Support Alex Counsell
Email: alex@medechat.com.au
Director Moss Siddle
Email: moss@medechat.com.au
